ADCB Hayyak

If I click to fast on next I cannot go back on the previous step

This app truly simplified my banking experience, it’s quite user-friendly. Makes it easy to manage my accounts, transfer funds or pay bills.

I am new user of ADCB bank. I would like to open bank account. I am trying again and again.But there is a error showing. Can you please someone solve my error?

كانت تجربة مميزة لاستخدام منتجات ابوظبي التجاري الذكية وتم مساعدتي داخل فرع الشهامة بسرعة واتقان عن طريق السيد /هاني موسي

Thank you so much

Very frustrating experience, after finishing the process the app keeps refusing to open the account. Even at the branch (uBank City Walk) they were not able to make it work and the very nice lady was as frustrated as I am. With a new emirates ID, residency visa, and all needed papers, unable to open a simple account. Everything is done to switch customers to the classic ACDB process : beying called by an agent, 3 biz days, paperwork, etc etc. This is not digital banking. Competitors are much more efficient and paperless.

The app is asking me to update it when its already on the latest version

It takes me guys 3 days waiting to get help from them, and after that, they called me to tell me that there is a problem and it can’t be solved before 15 days!!!! Then if you want to open a new account maybe that will takes 20 days!! Furthermore, do you know that they don’t have customers service!! You only can send them an email and wait till they call you!! So insane I haven’t had a worse experience ever before!! Go learn from Talabat and Uper apps how dealing with customers and how to facilitate the affairs of the customers! Hayyak made you download the app in order to increase its review, but when you download it you figure out without any reason or justification, that you can only open an account within 20 days!!’ Baad bad bad !

In the step of scanning ID and passport, the app goes on error

Best banking partner