Aira Explorer

What is Aira?
Aira is an app that provides on-demand, remote visual interpreting for the blind and low vision community to enhance independence and efficiency. With one tap, connect with a professional Visual Interpreter and work together to accomplish a wide range of tasks. Anytime you encounter an obstacle related to visual information, Aira can assist. It is a trusted and secure tool that can support every realm of your life—on your own terms.
How Does Aira Work?
Download the free Aira app on your smartphone, create an account, and with one tap connect with a professional Visual Interpreter. Aira streams live video, including your GPS location, and through an integrated dashboard, a Visual Interpreter can immerse themselves in your surroundings. They will use your phone’s camera to assist you to better understand your surroundings by navigating, describing, narrating, and reading. They have access to web-based data, including maps, location tracking, search engines, text-based messaging, and even rideshare integration. This is all carefully calibrated to provide our blind and low vision users, who we call Explorers, with a seamless experience.
How Does Access AI Work?
Access AI is Aira’s image chat feature that is free for all Explorers, whether they have a subscription or not. Simply tap the Access AI button on the home screen menu, and then take or upload an image. Send it through the chat, and an AI description will be generated. Ask questions, get refined answers, or for added confidence, use Aira Verify to confirm the description with a Visual Interpreter. Some popular uses of this free tool include getting info about labels, signs, and printed menus, choosing outfits, and getting readings from digital displays like thermostats.
How Can I Get Free Aira Minutes??
Aira has individual subscriptions available, but there are many ways to get free minutes without one! Our Access Partners are leading organizations that provide free access to Aira’s services to their customers, visitors, students, and employees. When you call Aira from an Access Partner location, the offer will automatically be applied, and you can connect with a Visual Interpreter at no cost to you. To manually search for Access Partner offers, open the app, and click “Browse Access Offers.” You can scroll through recently used offers, and even see ones available near you. Some examples of popular locations include Starbucks, Target, and Wegmans. Aira also has many promotional offers, like a daily Five Minute Free Call, free minutes for those seeking employment, and a limited time offer for those who opt into our Build AI data collection program.

Highlights
- Create a free account and start experiencing visual interpreting without commitment
- Browse Access Offers and promotional offers to get free minutes
- Use Access AI to take or upload a photo, get an instant description, and choose to verify with a human
- Need more minutes? A variety of paid plans support a wide range of needs
- Easily connect to a Visual Interpreter 24/7/365, no reservations required
- Integrate your Lyft account with your Aira
- Join a supportive and inspiring community
- Increase your everyday efficiency and independence
Questions?
Contact Customer Care daily from 6:00 AM to 6:00 PM Pacific time.
Phone: 1-800-835-1934
Email: [email protected]