AirGarage

Works great!

Just park somewhere else, trust me. I was able to force them to refund me once by quoting their own policy. Then they just created a random parking rental for me out of thin air and it went in for days. It’s still going! Messaging customer service just gets you the runaround. As multiple people have reported, this app erroneously charges you for random parking that you were nowhere near. I’m on day two of a parking charge for a parking space I paid for and was billed for two days ago. The timer is still going. I sent them screenshots, time stamps, etc. they just stonewall you or pretend they don’t understand. DO NOT GIVE THIS COMPANY YOUR CREDIT CARD. It’s a never ending nightmare

Found a nice garage in downtown Santa Monica for really good price (cheaper than Spothero too). App is so easy to use!

This app is efficient and easy to use! Love it

$15 fee for $25 parking, which isn’t made clear until inputting your tag, phone number, and credit card. Perhaps the founders dropped out of state school before taking any courses on ethics.

Here’s how it goes every time I am forced to use this sleazy company. I arrive at the hotel and pay for parking ($25) it’s a flat rate for the day, no other option to select how long you’ll be there, etc. Then you enjoy your stay at the hotel, and bam! At around 7 in the morning you get this automated message that says along the lines of “your account has been automatically charged for having a car parked without an active rental, a $15 convenience fee has been added” so now you have the $25 from the first part of the day. And before you can even wake up and check out they get you with an additional $40. It’s ridiculous and such a scummy way to rip people off. Would rather pay a parking ticket at least that money will actually go to something instead of this excuse of a company.

They get you because it’s so easy to forget to end the parking! I always overpay and the reminder doesn’t work

I had trouble when I wanted to move my car to a reserve spot one hour early from 7am to 6am. I started a new rental, but the screen reverted into the reservation likewise, I couldn’t simply update the reservation to reflect the new times (which was why I started a new rental ) so I wound up moving my car to another lot. this trouble may have been because I wanted to use the app as a guest before making an account. but it was a negative experience.

I just had dinner, but they charged me $30. It said $3 per hour. After I confirmed the payment, I found out that the restaurant has a free parking code. Then I entered the free parking code, but the system didn't link the discount code and still calculated my parking fee. I entered the restaurant at 6pm and finished dinner at 8:30pm. The calculated time can reach 3am-5am. This is a very bad company! I suggest that you don't use this parking QR code scanning, it's better to park on the street. This is the worst parking payment company I have ever used!

This a terrible app!!!! Attempt to make multiple payments and cannot process. There’s no support for contact to resolve and no physical payment area. I don’t know how any city would this disgusting system.