Airtouch 4

Great app but fresh air mode should be a different background colour to cooling mode to make it easier to see which mode it’s in. Green would be good!

Works well; thought parts of interface clunky, always a slight lag when tapping, and could do with Aotearoa backgrounds.

App doesn’t log in remotely. Seems like a useless waste of money. This app and the touchpad really needs more updates. Always keep getting authentication error even though the details are correct. Logs me in when it feels like. Absolutely useless. So much so I am thinking of getting the company wifi module for mitsubishi now. This is ridiculous.

It would be great if this app had the ability for conditional automation. For example each morning before I wake up, the system warms my bedroom if the temp is below a set threshold.

App freezes, crashes, never auto loads. Is the slowest app I’ve ever interacted with. It is literally seconds between ‘button presses’ and a response to occur. Often you tap the button to increase temperature, wait 2-4 seconds, then have to press it again, before it changes the temperature by one digit. Other times you tap it a few times in a 3-5 second period - and 20 seconds later it applies every tap - long after you assumed it had not recognised the taps. Terrible.

Needs update with plus and minus buttons for the temperature control instead of a slider. App very glitchy.

Why can’t my mobile app receive notifications about high temperatures recently?

Without doubt the worst app I’ve ever used. It’s ugly, poorly thought out and constructed. It is also unbelievably slow, I press a button to turn on a zone and it takes 4-5s for the ui to update. And then if it’s on cooling it won’t ever shut off, regardless of what the detected temperature is. On heating it shuts off but not on cooling just wracking up expensive electricity bills. Avoid this at all costs. Why version 4 is this bad is beyond me.

Useless app. Never connects when out of wifi.

I have followed the troubleshooting steps but my new iPhone 14 cannot connect to our AirTouch4 unit. My wife’s iPhone (which was recently upgraded to ios 16) can connect without issue. Looking at my settings, it looks like the app doesn’t have an option. For local network settings either. What I see is a constant loading screen and it never connects. Uninstalling, restarting and reinstalling doesn’t seem to change anything. Would appreciate any support. Thanks!