Alen Air

i had no connection issues and i like being able to set a schedule. (tho to be fair a sleep timer would have been adequate). the app and the device do not agree most of the time (and not even by one color, sometimes the device is yellow and the app shows green on one screen and blue on another so it’s not just a transition thing.) the historical data is a joke; you can’t zoom into anything readable. there’s another graph with indoor outdoor that says it’s shows colors and it doesn’t so it’s worthless. disappointed in the app and now doubting the device itself.

The app randomly logs you out and makes you sign in again 🙄

The individual filters will not stay connected to the app. The air filter devices are very nice, but the app stinks

I like the concept. But I have had to reregister my purifier a few times in the app, it keeps disappearing. I also setup schedules but they don’t work at all. Needs some work.

I like the new schedule. Please also add the ability to turn off the lights. Thank you

Why does it need precise location? My general area should be enough to compare with outside air. Not interested in using the app if it’s going to track me. Update after developer response: The app does indeed require precise location to add a device. Here is the error message: “Alen uses precise location to add device(s), please go to settings on this device and switch on precise location.”

I think the air purifiers are great but the app is severely lacking when compared to competitors like Levoit. I would like to be able to change to fan speed (or better have it do it automatically when it detects lower quality air) or shut off the display of my 75i.

So, I just determined the app will not let you turn the lights on or off for night mode via the app anymore. Why? Also agree with other comments regarding having to re login again and again - for air purifiers. If there is some sort of security issue, PLEASE add face ID to this app. Super annoying.

I’ve tried connecting my air purifier to the app 6 times and it still won’t connect. I absolutely hate the app but the purifier itself doesn’t seem bad but I just want to see the readings it’s getting.

My purifier is in a room where my indoor rabbits live. There is rabbit air, hay, hay dust, and other waste. The smell of the hay and litter boxes is why I got this filter. There is no way the app is true. It says the air quality is perfect yet there is dust flying through the air. I can still smell the litter boxes (which are changed daily) in the hallway. The filter currently is caked in dust and hair but the machine and app both claim it is at 100%. Not possible. Any time I turn off the filter to clean it, and turn it back on, it is no longer paired to the WiFi and no longer associated with my account. What is the point of adding my device to the account if it forgets it so easily? I am disappointed in this machine. I had a different brand before and the app worked better and the air was filtering better and it was Alexa compatible. That one wore out too quickly so I thought a more expensive machine might do better. Nope.