All the 8's Taxis, Colchester

I used the app to book a taxi for a hospital appointment about 3 hours in advance - it was for an eye procedure that meant I couldn’t drive myself. It was booked in, confirmed and took my card details. 3 hours later - Never turned up. When I rang in, they said there was no record of it and hung up. App showed it was ‘cancelled’. I never cancelled it. If the company did, there was no notification, no text, no call. Luckily I got someone to drop me in on time. Timewasters. Don’t bother. Go elsewhere.

I was trying to book a cab over the phone but the phone was not being answered and the voicemail message refers you to the app. I downloaded the app and booked a cab. It was initially successful and then was cancelled. I tried another time. Booked and cancelled. Tried another time, booked and cancelled. I then got a call from the office telling me to stop using the app. If you have no availability update the app or have an app that has the capability of reflecting your availability. This company is disorganised and rude. Avoid.

I booked a taxi 4 days in advance to get me at midnight on a Saturday. They cancelled the booking at 5 to midnight. Worse company and app ever literally had me stranded

Just a bunch of bumboclats who can’t make a working app or a working service. Deep guys

I’ve had so many bad occasions with the taxi company. One time I had a taxi driver hit a parked car down my road and then start screaming at me like it was my fault, bare in mind I’m a young girl on my own, I left £10 on the chair and ran into my house. Didn’t go to them for a while, had some more bad experiences and on top of that the lady that answers the phone is the rudest most obnoxious person I have ever spoken to in my life, I called tonight for a taxi for her to say it is fully booked and then hung up on me. I called back to which she said we are fully booked, I asked when their next available time is and she told me 7:30am and hung up again. I called a third time to try and book a taxi for around 8am and before I could even ask she said we are fully booked and hung up. If she would’ve just waited she would’ve realised I was booking my taxi for a later time. Anyway the company is extremely rude, they were nice when they started out but they speak to you like you’re crap, their timings are awful, they’re never on time. They’re just all around an awful company with no one respect for customers or human beings in general.

Owes money threatens people because they want their goods that I paid for

Every time I have used the app to book a taxi, I’ve received a phone call 10min afterwards to tell me there are no cabs. No apology given on any occasion.

What other taxi apps are available for Colchester?

Awful company awful service. Never rely on these if it’s important I have been late to the airport and hospital appointments when I have booked days in advance and with an hour to spare. Staff are incredibly rude. I will never use them again the worst taxi service in Colchester.

Booked a taxi through the app for 8:15 AM. Called at 8:15 as the app hadn’t advised the taxi had been dispatched was told by a lady on the phone he was just round the corner! Got an alert at 8:30 that it had been dispatched and was 11 mins from my location! The taxi finally showed up at 8:50 AM. Please. Don’t use if you actually have someone to be on time as this made me late for my meeting.