ALL WHITE SATELLITE CARS LTD

This app is trash

This app is not user friendly. It is difficult to know when your taxi has arrived and difficult to order a taxi to the correct address. I also left a bag in a taxi and the company denied all knowledge of it. Don’t bother.

This used to be my go to app. But now you cannot link your card it is useless. I never have cash. Can’t request a driver who will accept card. If you’ve to make a stop for cash that’s a higher fare. Get the old app back.

I too have decided to use another company as you cannot now add your bank details so in effect it is cash only.

Ridiculous waiting times, even if you’ve booked in advance. Wouldn’t recommend.

I have used this app for years, as I take taxis a lot of the time. I’ve never had a problem with it, until the latest update. This has removed the option to add your card details, for automatic payments (unless you have a corporate account) & therefore have now got to pay with cash, which I rarely have, or card in the taxi, & not all the drivers seem happy to accept cards (although they’ve never refused). I’ve been told a couple of different reasons for this update, but essentially it boils down to money. However, because of this, I will now be taking my business to OneCall taxis, who DO allow you to link your debit card. I hope you’ll reconsider this change, in light of losing customers, is it worth it in the long run, for a few small card charges you’d have to shoulder?

Congratulations you made the app terrible to use with a new confusing layout and lesser functioning design.

The staff on the phone was lovely really nice customer service but my niece was dropped off quite abit away from my house at a late time because the driver had gone weird and kicked her and her friend out because he went on a random wired frenzie after refusing to pay because they didn't get the lift they wanted he then was shouting at them he was gonna run them over and we have that on video but chose not to publish purely because of the customer service being so nice about the situation.. All I want to do is warn people about how they do not crb check any of these people and when we rang up and asked for the plate number we was not aloud it to report even though if my niece had ordered it by app we would have got it. You can think what you like but my niece and her friend are grade A student and was purely coming to my house to sleep for a trip they was both shook up and horrified they told this man there address.. CRB checks are needed!

Likely the most unreliable cab company in Southport! Tried the app, 45 mins to allocate a cab! Could have walked the 3 miles quicker. Good idea but if you ain't got the drivers we ain't waiting!! Use another company so much quicker.

Downloaded this app to book a cab to take me to the works Christmas party. Booked it well in time, and app confirmed the booking. Not only did the cab not show up, but they did not answer numerous attempts to chase the cab over the phone. Luckily I had a work colleague who lived near by and agreed to give me a lift. I will never try using this taxi company again, never mind this ridiculous excuse for an app. Personally, I would advise you don't waste your time downloading this!