Alliance Transformer

This was part of my landscaping when I had asked for lighting. If I would have known how bad this was I would never have gotten it!! Way too expensive for a product that does not work!!

App never works if lights are on can’t program to turn them off and vice versus

Alliance transformer 300 is a piece of crap. Stopped working in less than 1 year. Contractor no help. Terrible product. DO NOT PURCHASE! Thank me later.

Cannot agree more with the 1 star reviews. It is just random and luck if the app connects to the transformer. Super annoying if the app is most of the time offline!

I can never get the app to connect to the transformer. It worked for maybe a week.

If your contractor suggested this product, you got hoodwinked. The app will inevitably stop working and you’ll lose control of your lights. Mine didn’t even come with a physical on/off switch, so I have no way to turn my lights on. Avoid at all costs.

Since the April 2023 app update my phone, my partners phone and our electrician phone has not been able to connect. This system is terrible and doesn’t offer any manual on/off switch. Very disappointed especially for the cost

The latest app version update resulted in complete loss of transformer communications. Have had this product for many years with occasional problems, but until now always able to re-establish functionality. Tried everything this time: repower, reset, reinstall… no help. Contacted the installer and told him I want it replaced with a different brand. I highly recommend against the manufacturer and the application.

I’m revising my previous rating to reflect a realization. Compared with the previous app, you now have to “pull down” on the screen after opening the app to initiate a connection. This is fine but the old app did not require this (it connected to nearby transformers immediately without user action) and there is no indication in the new app that you need to do this. It would be worth adding something indicting that you need to pull down to connect. Otherwise the app works fine.

I’m on my third transformer as the app crashes when attempting to get into the programs settings to change from dusk till dawn to dusk till midnight. Now tue fault light is on with no rhyme or reason as to why. Their support is terrible “power off, reinstall the app” is all they offer. Did I mention you need to go through your authorized reseller/contractor for any warranty replacements? My contractor went out of business, probably from installing products like these. ALLIANCE, IMPROVE THIS OR CLOSE DOWN YOUR BUSINESS.