Alternatives FCU Mobile

Able to download an older version of the app that’s compatible with my old (and fabulous) iphone phone but immediately the app required me to download the latest version of the app… Completely useless and counter to AFCU’s mission of helping lower income folks with their finances. Deeply disappointed as someone with an account here for over 25 years.

App is great, took some getting used to the new version. Very easy to use.

I really appreciate the energy that was put into this app. It makes my life a whole lot easier to keep track of my finances and to do all sorts of things like transfers, pay bills, and save money with the tip of my finger.

I find the new version annoying at best. The automatic capture for depositing checks takes longer than manual capture and never works for the back of checks plus you have to try and fail multiple times before it will let you switch to manual capture. When deposit checks they no longer clearly show as pending or how many days until they clear, was much easier to see that in the old app. As someone who’s job involves depositing many different checks its a real pain. This new app also seems to take much longer to post debits to the account. I do like that i can easily look at my different accounts right at the too of the main page, but when I transferred money from saving into checking, at first glance it looked like the money deposited into checking and then was taken out (i was paying a bill) but it actually was showing a deposit into savings and debit from checking (bill not yet paid). Obviously if i looked at each acct individually it would be clear but I feel the whole app is trying to be too clever and overcomplicating things.

Please bring back the old app. This update is horrible. Balances are not in real time and withdrawals do not update in a useable fashion. The check scanner is glitchy. Not good.

LOVE the new app! Looks nice, shows more information, and easy to navigate! Good upgrade!

I’ve been using Alternative’s online banking for a few years, never have had a problem. And the recent update has only made it better! Thank you!!

It just doesn’t work. My balance amount won’t accurately update and I can’t make transfers. I have no idea what’s going on in my bank account because the app is inaccurate.