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Oncaire – The Smart Assistant for Your Generators
Oncaire is a next-generation support platform designed to simplify generator maintenance, optimize performance, and prevent unexpected failures. With AI-powered diagnostics, AR-guided troubleshooting, and proactive alerts, Oncaire ensures that your generator is always ready when you need it most.
This app provides an intelligent and streamlined experience for OEMs, technicians, and generator owners, making technical support more accessible and efficient than ever.
Key Features & Functionalities
Smart Monitoring & Readiness Checks
Automated Generator & ATS Readiness Check: Ensure your power system is in AMF (Automatic Mains Failure) mode and prepared for operation.
Advanced Status Indicators: Get a clear graphical overview of your generator's operational status.
AI-Powered Maintenance & Troubleshooting
Smart Maintenance Schedules: Advanced checklists and service reminders based on actual usage hours, not just calendar dates.
Proactive Alerts & Outage Prevention: AI-powered analysis detects potential issues before they lead to failures.
AI-Driven Support Bot: Get instant troubleshooting guidance through an AI-powered assistant, trained to resolve common generator issues.
AR-Guided Inspections: Use augmented reality overlays for step-by-step maintenance and repair guidance.
Warranty & Case Management
Seamless Warranty Registration: Fill out and submit warranty forms directly from the app, ensuring compliance and quick processing.
Unique Case Tracking: Each service request or issue report is assigned a unique case ID, with push notifications from the OEM for real-time updates.
Automated Warranty Documentation Reminders: Never miss an important warranty submission deadline.
Advanced Recognition & Documentation
Automatic Generator Nameplate Recognition: Instantly scan and register your generator by capturing its nameplate using image recognition.
Easy Access to Technical Manuals: Get immediate access to OEM-approved guides, schematics, and documentation.
Exclusive OEM Video Library: Watch in-depth maintenance and troubleshooting videos produced by the manufacturer.
Service & Support
Certified Installer Recommendations: Quickly find authorized service providers near your location.
Direct Access to Human Support: Need expert help? Connect with technical specialists via VOIP call support within the app.
Multiple Generator Registration: Manage and track multiple generators from a single account.
Join Our Early Access Program!
Oncaire is currently in a limited-access phase, available only to a handpicked group of users as we refine the experience. If you’re interested in using Oncaire, please send us an email at [email protected], and we will get in touch with you.