appTaxi - Sicher Reisen

I booked a taxi, my card was charged, but the taxi didn’t arrive!!! And it seems I cannot cancel the payment, though I have the name of the taxi company in Firenze and even the taxi plate. Will use uber, it costs twice but it’s reliable. Shame on you, guys.

As advertised it’s just a platform, either no taxi drivers really use it or the local taxi company was bad. I tried booking a taxi in Mestre to go to Venice on a Saturday night and no taxis were available although clearly it was a quiet night. Summary: I lost my time with this app.

Feels like the app is made by children. Very unintuitive, no precise addresses, taxi driver does not know who orders taxi, no geo tracking, location sharing, no automatic credit card payments, your card is being precharged at a much higher amount every time. At the end of the trip you need to wait for the driver to confirm the amount (a bit higher than the regular rate) and confirm yet another time. Total waste of time tbh. Might as well just call a number or WhatsApp and give your precise location.

Onboarding doesn‘t work. No code send - telegram code didn‘t work either. Total waste if time.

Price was 50% higher than shown in the app and the driver had no idea where to go and no GPS so I had to direct him.

Ordered a taxi which showed up. Driver then couldn't charge us “via the app” so he cancelled the in app processes and we paid cash. After arriving and paying in cash, i still had the ride as “active” and i could not cancel it, nor my credit card, as the app gave me error. Clicked on “contact” within the app which didn't work either. Everything this app was supposed to solve has failed, but the cab did show up tho...

Einfacher gehts nicht

App funzionante al massimo

Prenoto una corsa e, successivamente, decido di annullarla (entro i termini previsti dalle loro condizioni, ossia 30min prima della partenza programmata). Da app, a seguito dell’annullamento, non risulta nessuna cronologia di prenotazione (è come se non l’avessi mai richiesta). Nonostante ciò, effettuano una pre autorizzazione di 76€ che, anziché essere rimborsati, figurano sul mio conto come pre autorizzazione di 0€. Ho contattato l’assistenza per capire cosa possa essere successo, ma le recensioni precedenti confermano la poca chiarezza e affidabilità dell’app. Esperienza davvero negativa e da non ripetere!

Perfetto, non conoscevo l’app , ma ora credo che la userò sempre.