ARAG Legal

Horrible. No help whatsoever over 4 inquiries. Not a call back and only one email received. They don’t actually help anybody. They are like a third party search engine. Another google. It’s a waste; you’ll see.

The app is not really mobile friendly. I’ve been unable to start/complete case or attorney searches in the app without redirection to mobile desktop and lots of app crashes.

Download app 3 days ago and every time I do attorney search the app generates an error messages and says to try back later

I attempted to use ARAG for two cases. Either lawyers are unresponsive or they don’t do the types of cases requested. It seems that these pre-paid service cases get thrown to the bottom of the priority lists. I guess I had assumed ARAG was an actual legal firm with their own lawyers or at minimum they would be the liaison between members and lawyers to actually get the cases accepted and started instead of just auto-generating a recommend lawyer list and then you’re on your own.

Good service

There is no section for coverage! Secondly, while i select a subject & select an attorney, the application does not tell me which ones are covered which ones are not

Went to look at documents and a pop up came up “system down”

I love ARAG, but the last time I worked with an attorney that ARAG matched me with, it took ARAG months to remit payment to the attorney’s office and that caused tension between that office and me.

Been with this company for years at no time ever have they disappointed me they are helpful, knowledgeable and caring I love ARAG

Have used a rag several times now once for an issue with our RV and the insurance company, for our trust documents (what a savings) traffic ticket and real estate highly recommend