Arizona State University

I go to update the state in the address section and the app just doesn’t do anything

ASU reached out to me and said that the 1003 error code I keep on getting is because of my network connection, and once I disconnect and use cellular, it does work. However, my internet is good and I do not experience any problem even remotely similar to this with any other app, so I think this is still an issue ASU should still resolve. There are still other things, such as the long load times

I loved using this app during my Bachelor’s program several years ago. When I returned for my Master’s program I looked forward to being able to use it in conjunction with Canvas. I have yet to be able to ever get the app to open. When I try to open it immediately crashes and I can’t get anywhere. I’ve uninstalled and reinstalled with no success. Please get this working again as it is a great tool when connections on computers are limited.

You can’t even view assignments. Just use a web browser

Keep getting an error after dual verification. It says the page does not exist

For multiple days there will be an error message with no explanation. It also does not allow me to save my login information with the “remember me for 14 days” option

Clearly, this was developed by ASU engineers as seen by the fact that you can’t even login to the app. Looks like this has been a problem for over half a year now according to the other reviews. Wow

I updated the app today and it looks like it is opening but then I get a page that says “Oops”. Not sure what happened in this update.

Has good content but doesn’t always work. Glitches and slows down a lot. Frustrating that the menu options keep resetting on the custom home page.

Having used this app extensively during my bachelor degree work, I looked forward to using it again during my Masters. What I have found is there are consistent problems getting past the account security screen now. When you press Yes. Proceed with login, it simply does not load the next screen. I have deleted, reinstalled, removed it from other devices, reinstalled, nothing works to resolve this on the user end. This is a bug that needs to be addressed by the developers, not an issue with how we are using the product.