Armoire Style

Soooo… trying to sign up and can’t get the style quiz to load. grrrrr….

A friend of mine recommended Armoire and my life has been seriously enhanced ever since. With the unlimited plan, you can continuously rotate your wardrobe. I originally signed up for formal work outfits (great for news casters, reporters, PR industry professionals, legal professionals and anyone who wants or needs to professionally dress to impress. I soon realized there are so many more ways to maximize the membership. Renting capsules at a time widens doors for vacations, formal events, size fluctuations, maternity and more. Client support is always speedy and fantastic. The company cares and is striving hard for loyalty and market share. Love their vision and business model. Pro tips: - Going on a business trip to a cold location? Rent a fantastic coat and wardrobe for your seminar, pack it up to mail back from your hotel and save yourself the luggage ordeal when you return. - If you schedule a consultation with a stylist, a bonus item is all yours to rent. - The referral bonuses are generous. You can easily cover the cost of your membership with referral bonuses if you refer everyone who compliments your outfit, and surely, you will receive compliments!

So glad I gave this app a try - Armoire makes it so easy and intuitive to find awesome clothes to rent and all the info you need to make the process easy and seamless! It was my first time trying to a clothing rental service and it couldn’t have been a better experience from start to finish. I found myself opening up the app multiple times a day to browse the closet, check out others collections, look at the pwr feed - it became addicting to favorite new on-trend items!

I received my first case and it was just okay. When I returned it, it took a very long time for them to accept the return (well over a week and a half). As you know with a monthly exchange, losing two weeks for the return is not ideal. Then when I tried building my next case there was almost nothing in my size. I mean even jeans. I wear a size 12 which should not be an uncommon size. Finally, after finding nothing available, I decided to let the stylist choose. They didn't read my profile to see that I was tall and sent me several items that could not even be worn because of length. Ankle or crop pants would be such an easy solve, but no, flare jeans that are three inches from the ground is what I got. Meanwhile I have already been charged for my third case, even though I'm just on the second one. I wrote to customer service to ask for a refund for the third case charge (since I just got my second) and gave the history. I wanted to be understanding and would have been happy continuing if they didn't charge me for a case I didn't receive. They responded by saying "to be transparent we do not give refunds. Read our Terms and Conditions" So if you don't have stuff in your size or the return takes a very long while to process, there is no accountability on their side. This is literally my first app review but I hope I'm able to save someone else a lot of wasted money. You're better off doing Stitch Fix. It will prob cost the same after missed cases and continued charges. At the rate they do things, there is no way you get a case each month. But you better believe you're paying each month. I had really hoped this would work. It's such a great idea in theory.

I signed up for Armoire and filled out the profile they sent me. I quickly got my first box without having a chance to review the items. I didn’t want any of the items, they were either out of style (low rise jeans) or wrong season (white crocheted summer dress in late September). I returned all the items the same day I received them but was still charged the $79 for the month with no option to trade for other items. The process doesn’t allow flexibility and if you get a box you don’t want you still get charged. I felt like it was a rip off.

I love the clothes on the app (even if it takes a while to find something amazing — I tried the curation service twice too and usually only like a few items suggested) but the app is very slow! It’s noticeable when I load anything (eg what’s in my case, next page of clothing items, the feed) and sometimes it’ll take a few seconds to load. Also, whenever I try to use the app on the subway, I risk getting logged out when I lose connection while opening the app.

Do not use. They will continue to bill you. I was just told by customer service, “they have a strict no refund policy.” They put my account on hold. But then billed me the next month and said they had only put it on a temporary pause. I’ve also had multiple items from them that needed to be dry cleaned prior to wearing them. Gross. Extremely limited options, and what is there are high trend items aka mostly fast fashion. Poor quality as well. What a disappointment.

I loved the clothes but the app was so hard to navigate and search! They just updated their search function to sort by article or designer . I was almost ready to quit but now I’ll stick around for more great style. Thanks developers!

I love having the Armoire app so I can jump in at night when putting the kids to bed and check out the new styles. My daughters also love to play the “Be The Buyer” game with me and decide if we’d like to “buy” the items for our closet. Also, doing reviews and uploading photos is 10000% easier in the app. Must have for members!

If they can't even get the style quiz to work correctly, I have little faith that the design service will work. One page didn’t have a button, another one the bottom covered the bottom section, and the page would scroll, and then when I made it to my closet, 3/4th of the images of my potential clothes said, “Image coming soon.” Ummm, not sure what’s happening here.