Armstrong

Can’t even log into account and it says user not found. Don’t know what they did on the update but it is not working! Fix it!

I know the recent authentication update to MFA is in progress, but why Armstrong would choose to not to use biometric log in for the app, and make autofill difficult (this I get because credential stuffing), I just don’t understand. If you were going to bother to update, should have used modern standards and this app 100% needs biometric auth.

It’s 2024 and Armstrong is a major ISP. Why do they have an app that doesn’t open and hasn’t been updated in over a year? They only have customers because, in some areas, there’s no other choices.

It’d be nice if email could checked from within the app instead of redirecting to browser, requiring login again. I have my email app settings exactly as the instructions show but can’t send anything. Customer support shows options of text, chat, call. If you text or chat they punt and say you need to call, no matter the question.

The email takes forever to open on my Iphone13. Why is this happening?

I forgot my password, it wanted me to answer 2 of 3 security questions. When I answered them in every which combinations, it deemed them invalid. Who do I call? It is not on the menu

Every time I use it. It takes forever to open

The app doesn’t even work…

Even sitting on my home network and the lowest resolution the app says it can’t stream. Plus it shows all channels even if I don’t subscribe to them. You would think since I have to log in Armstrong would know what channels I get. Tired of waiting 5 minutes for the app to load up only to be told that I don’t get that channel.

If I log on to the Armstrong website, my iPad does autofill on everything. If I use the app I have to manually enter my info every time I use it. Plus it is just access to the website in an app form. Doesn’t expand service or make anything easier to do. I deleted it after about 3 days of non-use.