Artifact Uprising

The app is terrible!! Hard to use, so glitchy and worthless. Had to do everything online but wish the app was convenient or even feasible to use.

No projects available. Can’t upload photos from iPhone. What is th point?

Artifact Uprising knows how to market themselves, but they fall short in several areas - this app being a big one. Their app is unusable and has very limited product options. If you want to access most of their products, you have to design through their website, making this app useless. The majority of people are using their phones instead of computers these days, so they really should fix this issue, or else their customers will go to competitors that have an easier user interface.

Can’t get further than selecting a cover design before app crashes. Had the exact same issue last year when I tried to use this app.

This app is beyond glitchy and does not work effectively

Every time I try to order prints the app crashes in the middle of it. And the website doesn’t work either so apparently you guys don’t want customers to place an order.

I am so frustrated with this app. Why does it never work?! So many glitches. Please fix it!

App is essentially useless as you can’t create most projects in it. Not sure why they have it tbh

Avoid purchasing from this company. Their customer service is ineffective, often suggesting you recreate your project instead of providing real solutions. Although my initial purchases were trouble-free, I faced issues later on. When I reached out, they simply emailed me instructions on creating a project, ignoring that mine was already finished but had ordering problems. They admitted their app and website are flawed, unable to sync projects between platforms. They offered a promo code as compensation, but it only works for website purchases, requiring proof of my order before sending it. Overall, their customer service was unacceptable. I'll be redoing my project with a company that values their customers and manages projects effectively.

Really love this company’s products, but I’m extremely disappointed with the app. The fact that you can’t see projects created on desktop via the app and vice versa is a huge inconvenience. Like many people, my photos are almost exclusively on my phone. It’s frustrating that if I want to get photos from my phone directly into an artifact uprising product, I have to use the app’s clumsy interface and limited design options (no brightness adjustment on photos, no font and finish options as there are on the desktop site). This seems like pretty basic stuff and would make me way more likely to use their services for future projects. As it is, I’d recommend folks avoid the app and use whatever method you can to get your photos onto a desktop, so you can use their site.