Aruba Health App

The app won’t allow me to input my DOB.

I need to edit information. By mistake I entered my information and it said I need a test and gave me a client number, but I have all three vaccines for going and only need the test for returning to the States.Now I can’t seem to fix the problem or delete my information.

My wife and I downloaded the app and have been trying for three days now to setup our profile and nothing works. The system does not recognize any information and we keep getting a message stating that Passenger Card for EDCard Id cannot be found. Like I said completely useless!

No contact information for help. When I enter my ED number and name as an user and it tells me it doesn’t match records. When I finally found a number to call they just said “the app doesn’t work” really? That’s the whole reason I’m calling for what. What are my other options “we don’t know” very frustrating

When I try to enter my name and ED card number I get and error and Cannot proceed with registration even though number was entered correctly.

I wish there is a way to connect negative test result after getting ED card.

I like to overall feel of the app however one thing is a concern: I tried to renew my European certification but it keeps saying that it is expired. I’ve tried logging out and back in. It doesn’t update.

I successfully added the app and my information yesterday and today it is nowhere to be found. When my husband added the app and entered his ED number the system told him his number was wrong. I searched high and low and finally found a phone number and was told the app is broken and they can’t do anything about it. Pretty worthless if you ask me!

I entered in the app lately and all my information is gone. My whole family is set up on my account and everything is gone

I was able to put my son’s info in but continuously get an error message when I put my own info. I checked to make sure the information was correct over and over but it is not working