ASB ID

It worked easily enough. I used a passport

I needed to use this app to confirm my id as a trustee on a family trust. I can’t get past the login page without opening a bank account which I don’t want to or should need to do.

I set out to be annoyed when I downloaded this and wow was I impressed! Amazingly done, ridiculously easy to get the passport scanned and chip read successfully. It was seamless. I don’t bother ranking apps but that’s todo for this one. Well done ASB!!

To make things easier , I needed to scan my ID but for some reason it comes to a total failure, I don’t understand why , when yet my ID is valid and (NFC) chip is not damaged at all , this app is terrible ! Thanks a lot now I have to book an appointment just to do this small thing !

iPhone 13 Mini. NFC passport scan does not work.

Didn’t work for me. First said that there were too many reflections on the photo page. Of course there are because it’s shiny plastic so it needs to cope with this. When I finally got a photo, it said that my recent NZ passport was not compatible with the app.

It is hit and miss. I almost gave up but be persistent. Each error tends to be about the angle/distance/approach. At first it said the issuer wasn’t valid (NZ passport) then it worked 3 time with the passport held a different way. The NFC part had many prompts so it’s important to follow the different messages but works. The face scan is freaky and worth persistence to experience.

Firstly it doesn't like the light coloured Passport background. Unable to accept image and when it did, wouldn't read the security chip on the main page! Please fix this app to be more forgiving and adaptable!

Cannot read chip on my passport

Didn’t seem to like my passport?