Asimov's Science Fiction

AFTER making in-app purchase forces you to create an account to access the purchased content. Which failed. Going back found the sneakily hidden way to activate with anonymous account… which was convoluted and riddled with reminders to create a “real” account. ALL this continuing after having paid. Navigation is also utterly horrible. Almost impossible to exit reading mode and navigate back.

I love the magazine. I just wish the App was updated to make it more accessible. I’m thinking something similar to the New Yorker or The Atlantic apps. Would give it 5 stars.

I purchased an issue and when I tried to read it it made me register. The registration form did not work, tried 3x. Reading as guest also did not work. Rip.

Terrible app

This is totally dysfunctional. Installed the app and made a single-issue in-app purchase, and only when I tried to read the purchased magazine issue did it ask me to register with name/email/password—but then it refused to complete registration, so I can’t even read what I just bought! The help screens reference “iTunes” (which I believe has been inactive for years now) and are written in broken English in places—is this a total scam? Am I in North Korea now? DO NOT INSTALL!

I live this magazine but this app is horrible. Read this mag and others on the Kindle or B&N if you actually want to enjoy them.

I was very interested in a subscription but only if it included the ability to read back issues which is a feature that most digital magazine subscriptions offer. There was no information regarding this feature in the app description and I was unable to find any information with a google search. They offer a free week long trial so I figured I would sign up for the trial and cancel if they didn’t offer the ability to read back issues. This is where the shadiness begins. After starting the trial it was clear that they don’t offer back issues so I immediately canceled my subscription. It should be interesting to note that their is no information available within the app about how to go about canceling except for a single blacked out page hidden deeply within the legalese of the app. I’m not kidding when I say it is blacked out. The page is shaded dark gray over black typeface that is at a much smaller font with spinning animated icons over that to further obstruct your view of instructions on how to cancel the subscription. For what it’s worth I was only able to locate this information after searching all FAQ sections and every available link on the app itself and googling outside the app and going directly to Asimov’s web address etc. There is no email address for question or concerns or contact information of any kind except an email address to some unknown publishing company that did not respond to my email about them not refunding my money which brings us to the point of all of this rambling which is that after successfully following the steps laid out by Asimov’s to get a refund they went ahead and charged my bank account the full amount of $35.99. I of course emailed the metzger publishing company through the only email address provided on the app (again only located after a long exhausting search) and as stated earlier received no reply. I searched google for any contact for Asimov’s digital magazine and could only find an email address for Asimov’s physical magazine. I sent an email requesting a refund and they basically told me tough luck and referred me to Metzger Publishing who as stated earlier I had already emailed and received no reply. At this point I submitted a form to Apple to petition for a refund. After answering some basic questions my petition was scheduled for review and a few days later I received confirmation for a refund. It’s now days later and I still have not received that refund. Long story short: if you love getting rippe

The only issue I have is that it is a facsimile of the printed magazine, rather than adapting to the screen. So I can’t read it on my iPad mini or iPhone. But love the content. Worth the subscription!

Love the content, love it. But sheesh, can it please remember where I left off when I leave the app in mid-edition?

This apt is outdated and clumsy. No memory as to where previous session ended. I like magazine content but really hate the apt for difficult navigation.