ASK4 Diagnostics

DO NOT DOWNLOAD THIS APP It won’t do anything and doesn’t have to do anything with the problem you are facing now. In order to contact their trouble shooting team they will force you to download it on your device for god knows why!! There is no proper customer service nor professional staff and technicians for their so called support team. I had problem connecting for weeks and all they provide me is to call me and tell me to change the password and turn my device off and on.

It won’t even test your network issues if your network won’t connect to the WiFi

Terrible! Avoid at all costs. I’m only getting 400kb/s speed right now, not even a full 1mb speed. I have contacted them, they told me I needed to download a diagnostics app on my phone which my phone wouldn’t allow then they just said well we can’t send someone out if you don’t do that. Awful company, awful connection, awful customer service. Don’t choose these for your internet they really don’t care about you.