Attitude Magazine.

I don’t which one is my account code Please help

This is the worst app from Pocketmags. I subscribe 6 back issues bundle and the first three issues I purchased couldn't be properly downloaded! There are missing pages, endless downloading progress, and some even couldn't be added to my device, like, at all. I still have 3 remaining back issues credit and I won't use it, fear that the same problem would exist. I have contacted Pocketmags about this but they seem can't fix it. To be fair, this might only happen to my device (ipad), OR my region (Asia). Totally disappointing.

Since the latest update, this app no longer shows or allows me to read issues I’ve already previously purchased. Every single issue now says I need to subscribe monthly/yearly to read anything. I’ve clicked on ‘restore purchases’ but nothing happens and none of my issues are available. It seems they’ve changed something with the app so iTunes or the app doesn’t recognise purchases already made. I’m not paying again for something I’ve already paid for!!

It’s honestly a bit of a lottery when you open the app, or try to open it, whether it will even work. If you do manage to get into the magazine itself, it often crashes or freezes. Such a shame because the journalism is pretty decent.

Attitude was once great, and I downloaded countless issues. But then I started to get irritated by the increasingly political nature of the magazine. It may come as a surprise to the editor but many of us don’t buy a gay lifestyle magazine to be hit over the head with politics. After a couple of years Attitude-free I thought I’d try it again - only to find they’re giving column inches to that tiresome bore, Owen Jones. App deleted.

Not sure why Attitude puts up with such an awful app. After several years still crashes every other time it’s opened. Why are we paying money for this. Does Attitude just not care?

The magazine itself is great and the iPad version is very user-friendly. However, if you want to cancel your subscription, it is not at all easy. You have to do it through the iTunes subscription option and then there is no choice to just cancel your subscription but only to change it from yearly to monthly. They obviously hope you will find it so hard to cancel the subscription that you won't actually do it. This is very bad faith by the publisher and, if I knew in advance, would put me off subscribing.

Doesn't work on my iPhone nor my iPad and I'm now about 4 issues behind. Please fix!!

This is appalling, you pay for a magazine and then cannot read it as it simply freezes when you try to open each months copy. You go for advice and in this situation is says simple "delete and download again" you do that and nothing changes! This app needs a complete overhaul from top to tail.

Was working ok until recent update. Since then there's a new link on my home screen which does not open and which can't be deleted. The issue links on the app are overlapping.