AVL Ride

I scheduled a ride for 5pm, cancelled it around 1pm, there was no driver assigned to pick me up and they charged me the full price $33 as fee. This is beyond ridiculous, zero stars

I was charged for a ride that was 45 minutes late a year ago. I decided to try one more time to support a local company and will be sure to recommend to anyone I know to NOT use this company. They communicate so sleazy. I canceled a ride today because I accidentally scheduled it for an incorrect time. They charged my the totally price with an hour notice and within 5 minutes of scheduling my ride. They happily agreed to cancel my ride with no communication of a full charge. And the. repeated over and over that they did what I asked and wouldn’t acknowledge the charge until I repeated it 5 times that I was disappointed. The phone people are rude every time I talk to them.

The app for iOS doesn’t allow you to make return trips. The feature is one way.

I’ve used this service 10 times in the 3 months I’ve been without a vehicle to get to work an suddenly today I’m out of the service area?!!? Plus, they’re SOOO much pricier than Lyft or Uber. Save your money.

I booked a taxi, waited 15 minutes and it was cancelled. When I called in after waiting another 5 minutes I was told simply “I had to cancel your order because I have people ahead of you” I asked if id have to resubmit a request and she replied “yes but ill have to cancel it to but feel free to put in your queue.”

I’m 14 and my parents are always at work and I want to get out of the house they said I could take Uber if I pay for it but turns out Uber doesn’t take minors so do you pick up minors?

does what it should no glitches or problems