AWS Events

It is disappointing that most of the sessions are full, long before the scheduled start. Perhaps arrange larger venues for the sessions.

What is the point of forcing the user to re-authenticate every day. If you really want to improve security and improve UX add an MFA feature. Forcing daily authentication adds a lot of friction to a user while they are in the process of running to a session and need some vital info to locate the place.

Like not showing maps or events already full showing as available

The app is incredibly buggy. Mine is currently stuck in a reset loop and I can’t access anything. When it isn’t crashing it’s incredibly slow and hard to navigate. If this is an amplify app, it’s not a great look

Often doesn’t load schedule at all. Event maps don’t exist. Terrible app experience.

I hope it wasn’t developed with AWS services! It doesn’t work more often than it does work. It is very slow — so much for scalability. It doesn’t seem to matter where, cellular or various wifi networks, it is always terrible. Crashes or slow or failing to display data is a constant theme. I expected a bit of a premium experience from AWS for an app for there conferences and events and it is not good. Maybe next version will be better. Definitely not consistent with delivering incredible customer experiences — if you see Jeff Bezos opening the app, slyly knock the phone out of his hand. He would be appalled.

Open the app - wait for it to crash (white screen) and retry - it might load the second time. Click “Catalog” - wait 10 seconds for the app to respond - wait for it to crash and retry - you’re now on the homepage, not the catalog. It might work the second time. Click “Planner” - do the same waiting game. Check your battery - can’t because your phone is dead.

This app is designed for portrait-mode phone only and iPhone/iPad users that take advantage of landscape mode for screen real-estate are not able to use this app because it only supports Portrait mode. This app should adapt to the screen orientation, including Landscape, and take advantage of the available screen real-estate for the best user experience.

During an event, I want to see where my next session is and what time I have to be there. The app doesn’t make that easy

Schedule view very limited, especially on a phone (requires lots of scrolling, texts disappears from display). No option to share your interests/schedule. No option to export/print schedule. No sync of schedule between devices.