AX-Edge Editor

Such a fun synth but it’s as if the editor never made it past beta testing. Usability low. I wish they would improve this.

When I started out, I was hopeful, optimistic about using my new Ax Edge for gigs, especially at smaller venues. The good news is, the Ax Edge works well for this. The bad news is, the editor app is terrible!! To begin, the Bluetooth interface seldom works. Why is this even a problem? I bet I own 2 dozen BT devices, but this one doesn’t like to work. It is difficult to get it to stay “on”, on the keyboard. It isn’t found by my phone (Android), it s found by my iPad but only connects once and a while. I can’t believe this is an issue… For the app, if you do get a BT connection: - user “unfriendly” tabs, layers, screens - screen will not rotate to landscape orientation - phone resolution is “grainy” for a tablet - no separation of tones into categories causes scrolling through all tones when searching - no ability to manage tones or move around in library - no computer interface Keep in mind that tone editing on the fly or during a performance is nearly out of the question. With this in mind, basic use improvements would be: - the Editor and file management should be available as a hard-wire option to a computer - the screen should at least rotate when using a tablet - screen resolution should auto-adjust based on platform used Nice instrument, poor editor…bad on Roland

Wanted to download some axial free sounds. Per the tutorial in the edge editor click library and select the axial icon. There is no icon on my app and I have the latest version. Disappointing

The app demands that I update the Keytar. Well, I cant update it because I don't have a computer. I try to contact support, but I cant even enter the AX Edge or any other product under "product" so it is impossible to get help on their help form. It is impossible to contact Roland by email or chat. Every link I click sends me to the same useless page where it wont let me enter any information on the form.

This is a disappointment. The app looks like some engineers spent a lot of time thinking through ways to give AX-Edge users some visual ways to edit patches, but I’m unable to get it to sync over Bluetooth. It just keeps losing connection. Quit app, power cycle AX-Edge, run app, same deal. Useless! So I thought maybe we can use a USB cable, which would be more reliable - Nope. The editor app doesn’t support USB connection to an iPad, it’s unreliable Bluetooth only. Even if it did support a USB cable, the app only supports vertical (portrait) orientation and doesn’t rotate between opposite portrait positions, so you can’t rest your iPad vertically because the connector with your cable would be on the bottom side of the forced position in the app. There should definitely be a landscape orientation. These use cases should’ve been thought through. Lastly, it’s iPhone resolution only - no iPad Retina resolution. So everything has to be blown up to giant size, which is a missed opportunity to really make the editing experience fantastic on an iPad. I guess I can’t edit my sounds and setups using this app after all because it literally won’t work, even as intended, over Bluetooth. Come on, Roland! Assign some hours to fixing this thing. It’s such a promising tool.

Been trying to setup a simple split from the board. Cannot use a phone on stage. Practically impossible.

App has to many bugs

I was really stoked to get the AX Edge, but frustration quickly arose when trying to edit patches. There needs to be a desktop app for synth editing. The mobile editor has too many bugs. Parameters don’t always read properly, and change when I switch through the pages. For example, when I edit a patch, the parts in the “switch” tab will randomly change from off to on, as if it doesn’t read properly the first time. The PCM list doesn’t show the right sound source half the time. For example, I will set it to the first patch in INT A which is a saw, but coming back to it, it will show its set to a piano. MFX don’t always register properly. I have to switch them on then off for it to recognize I want the FX off. Pitch modulation and routing is very unstable. I will change the course/fine pitch or keytrack pitch and it will randomly offset the parameter +/-1 when I switch tabs. Same for the amplitude envelopes. I have to change it multiple times for it to stay in place. Overall the app interface is very unintuitive and would be much easier if it was matrix based, where all the modulation and routings are on a single grid.