Axon Capture

Why is the community request gone from my app?

Bring back the citizens link. It really helps officers in the field. We have to maximize our time between calls & reports. This particular feature helps expedite things while on scene of a call. That’s the only reason I deleted the app.

Title says it all. Every update seems to make it worse. No authentication via biometrics is a huge drawback. Randomly does or doesn’t keep you logged in…now MFA makes the experience really poor (along with the browser login vs in app). Not something I would recommend anymore.

App is absolutely trash. If you get logged out it won’t let you reset the password (even though it’s correct) On some systems you can’t even type in your user name. Garbage

This is a great way to upload photos when I have a small amount to add to a case. However, the recent update where ID and Category fields are required for each photo before being allowed to save it to the upload queue is a hassle. It was much easier in the past to quickly title each photo and move to the next, then batch edit the ID and Category for all in the upload queue, then uploading. Not allowing photos or other items to be uploaded until they have the required fields seems like a better option. Also, the return of auto-capitalization after hitting the spacebar each time would be appreciated.

Please please please update the app so you can select multiple photos at once to upload. Most people, including myself, prefer to use the built in phone camera app to take pictures. Sometimes there will be 100+ photos to upload to a case. Having to go back and select each one individually from the phones camera roll is a huge hassle and waste of time. Please add the feature to allow uploading multiple photos at once.

Unsure if it’s our departments licensing. There needs to be an import feature that can upload from the photo library. Most citizens can’t use the link sent and an import feature just makes sense. Hope this happens in the future

Does this company actually think officers do not wear gloves. You need to use your naked finger on the screen. EVERY-OTHER iPhone app you can use the volume keys to take a picture. Apple figured out that people wear gloves. As a cop searching something you better be wearing gloves just can’t use this app anymore e need to take you gloves on and off god forbid you taking a photo at a weird angle gotta hit the button on the screen.

I absolutely love this app. I use it literally every day. However, unfortunately there’s a current bug with it that’s making it unusable right now. I can’t figure out how to contact the proper people at Axon to report it. Hopefully they’ll figure it out so I can get back to using it.

No way to import multiple pictures from library? Seriously? It’s faster to email them to myself and import from a laptop. Not a time saver. More like a time waster.