BaBylissPRO CustomFX

My app ain’t working

I have deleted and reloaded this app 6 times. I can’t get past the Home Screen. None of the links react to my touch.

Will open the app but it won’t scroll or allow me to see anything but the initial page

So I ordered a pair of clippers several months ago and have been loving them and using them every day. Recently I had to get them repaired, at first the company didn’t want to repair them because I had needed them serviced before. Franco Pirri was the one handling my claim after I spoke with the customer service agent about the issue and I was able to get him to check out my clippers after he accidentally in reply all (he meant to just email the customer service agent) in an email where he wasn’t wanting to fix them. Long story short I sent them back they fixed them very quickly no problem. However I noticed on the tracking they sent it to my old address (I have since moved an hour away from original when ordered) not the updated one that I had given them on the phone which the phone customer service agent was wonderful and wrote down and repeated my new address to make sure it was correct. Upon emailing Franco back directly about this his resolution was to have me get the residents of the new place to ship them back to him and then they will reship it to the proper address. I responded saying I don’t know who they are nor have any contact information for them so not sure how I’m gonna do that and at that point Franco ghosted me and stopped replying to my emails. Now I’m left with no clippers and no resolution on how to get my clippers back. Poor communication on the company’s end and now I’m left without my favorite tool. I’ll probably be switching over to Oster products after this experience.

App is simple to use and fun. Excited to get my customfx clipper and trimmer set.

Very simple, straightforward app. Easy to use, and sends you information right away. Got my clippers right away, and they’re also top quality! Let’s you customize everything on it you can think of!

After the new update came out, everything runs smooth. Now you can pick what button you want but they charge 10 additional dollars to switch it. Now they have added accessories and you can customize your own trimmer.

The delivery was very fast, the machine’s cut like butter. Extremely satisfied with both of them. Now im just hoping to see if i can purchase a customize trimmer.

why can I customize the power button but all the pros have there’s a different color why can’t I change it .

Loving my new custom FX Clippers 🥳🔥🔥🔥🔥🔥🔥🔥🔥 “B4B” 💪🏾🔪🔪🔪🔪