Bali Motorization

This app is junk I hope you did not waste your money and already purchased Bali blinds and paid extra for automation. If you are considering it run,run fast. Find a different company Find a company not related to this company. Good luck I think they are all the same. As you can see the app hasn’t been updated in over a year The company knows the issue exist yet still do nothing to fix the problem They claim it is only with iOS and not other phones. Lame excuses The remote that you have to pay extra for also doesn’t work. I have had to replace it twice. To use the remote you have to take the batteries out before you use it All in all this company is horrible. Horrible to work with wait times on the phone are long The app will not connect to the gateway If you try to change your routines on the app it doesn’t update your system. To reconnect you have to reset every blind you also have to have access to the blind so if they are high above you you need a long ladder to access each blind connected. If you can get the blind to reset and connect without issues it will be a miracle. You need to hold until they flash a certain color for a certain amount. Of blinks push it again touch the this the that and the other A complete pain in the rear I can’t wait to sell my house so I don’t have to deal with these blinds or this company again Fix the app. Fix the remote. Fix the connection fix your entire system If you haven’t bought your blinds yet run! If you have I am sorry for your frustration

App always prompts to update time zone. After doing so, then it may work or may not. Controlling shades is hit or miss. Adjusting limits does not work. Bali, please fix your technology!

Terrible app! Rarely works without having to shut down the app and sit and wait for it to connect. Ridiculous!

I waisted my weekend trying to get this app to work. How convenient that tech support is also closed on the weekend when DIY people need them. First time reviewing an App. Finally after getting most of it set up despite all the bugs the system will not let me change the time zone from New York. Also, the boot up time for the app is so long it makes it only useful for scheduling but not as a method of manual raising and lowering blinds, way fast get up and walk over to the blind and press the button on the blind. Complete joke of an app. The company should be ashamed of themselves to burden their customers with this!

I have been trying for the past three days to get the gateway to connect to the app and the integration simply DOES NOT WORK. Do not waste your money on bali gateway, I promise youll regret it.

Wish I had read the reviews before buying. The app was the main reason I bought the Bali blinds and it only works intermittently. Zero stars!

Last software update on this useless app was 2 years ago. Obviously Bali or more accurately "Springs Window" doesn't care if their products do what they say they do! A 2 yr old app is a dinosaur. Seldom works. Has to be re synced every time I turn around. Just know when you pay for blinds that advertise WiFi capable, they only mean once upon a time, but only a dream today! Totally useless.

Awful app experience. Awful pairing with regular remote, or app. Very unstable, almost unusable.

Doesn’t work half the time.

We spent a whole lot of money at Lowe’s for Bali shades that the sales associate insisted would work with Alexa. They don’t and never did. The app is horrible and customer support is all but nonexistent. Headed to the store to buy them with the expectation that they’ll work with your smart speaker? Turn around.