Bank Five Nine

Great app. Love that easy flow of the app. Sleek and simple.

I don’t want my notifications turned on but every time I log in I get an alert telling me my notifications are turned off. Please fix this.

Zelle doesn’t work on this new app

Requires a new “update” everytime you open it

Love the new app from Bank Five Nine.

Hate the bank. Hate the app!!

Ever since the advent of online banking this institute has struggled to offer reliable services that were simply commonplace elsewhere. Now this disastrous mobile app update. Like the others I was immediately locked out. When I delved into the requested settings I found: A: A request in broken English to use a preferred browser. The suggestion? Internet Explorer. I actually burst out laughing! I haven’t used IE in at least 20 years. I’m not sure it’s even available on an iPhone. And B: I am REQUIRED to turn on pop-up windows. Not a security concern, per se, but a definite invitation to malware, etc. I’ll have to see how the whole “new online banking experience” is going on my computer, but I’ll just dump this flaming attempt off my phone and use my other bank for mobile banking.

This new bank app will not send notifications to my phone anymore. It only lets you get texts and useless/memory clogging emails when transactions occur. I prefer the old way which is now gone. There is no +add Smart Device in the menu, only text# and email selections.

The old BFN app is making you use the new one BUT the new one won’t let you log in at all and is saying information is incorrect when it is correct. They need to fix this immediately or let us use the older one still.

Don’t see monthly statement download option.