Banktivity: Budget & Finances

It wont download my transactions, wont download to iPad at all. The spinning wheel of death. On iPhone it just shows four of my 6 accounts. I asked for a refund from Apple and was denied TWICE! Dont do it. That’s an $85 dollar mistake and no recourse.

Loved this app used it for years, but the service they use , Yodlee, to sync transactions is horrible. I haven’t been able to sync for over a month. If I can’t sync it’s useless. Checking their web site the list of banks not syncing is huge. Time to start looking for a new app. Consider switching to Plaid.

This program drives me nuts, but I don’t want to put the effort into a new app. I use tech support regularly, after every upgrade. Downloading bank information is a continuous problem. And then the investments tracking (for Edward Jones anyway) is beyond a nightmare. They should just forget the effort. I need to find a something else, but all the work…….

I have used this app for years. In the last few updates i have become unable to download transactions from my credit card in a usable format. I can’t edit them or use the running total. It used to be quite easy. Now it seems one must be a member of the private club that understands their changes. Ie you need to be one of their programmers!! Now i have years of records that I can’t rely on being accurate. My choice seems to be to find a different app No thankyou banktivity

I have been using the app for several years. Apparently a change happened in the recent update that has changed the amount entry input to a straight numeric key pad, its no longer like a simple calculator. You can no longer make an amount negative or add/subtract/multiply or divide amounts as you enter them. I find this change VERY unsatisfactory.

It seems that the programmers are hellbent to break what has been working well. I’m a customer and user since the beginning of the 90s and have seen a lot of good stuff, but also a lot of booboos. Lately, however, the latter has been more dominant. Working with customer support has always been a hit and, mostly, a miss (many cases over the years) and I have given up on some of the issues. What irks me particularly is the fact that they switched to a monthly subscription model, but without adopting the SaaS mindset not sprucing up their offerings. It is essentially the same since ever and hence feels very tired.

I’ve used Banktivity for years now and have appreciated the way it worked. However, I’m not a fan of the new amount entry keyboard. It’s too small and is hard to type with two thumbs when it’s on the left side. I’d like to see an option to change it back to the original. Please incorporate this in the next update!

App is as simple or as complex as you need it to be. I’ve been using this app since version 1 (ibank) and I see the improvement. The one thing I wish the developers would bring back is the calendar sync feature, I would love to see my bills due date in my regular calendar app.

I created the account on the computer. I know the username and password are correct and even did a password reset. But the iPhone app says incorrect. So this app is useless.

I have used Banktivity since the days of iBank and have been happy IGG’s products until recently. Direct connect can be clunky at times and certain banks/cards simply don’t work at all. I recently renewed and upgraded my subscription for two reasons, 1) Apple Card direct connect, 2) downloading current cryptocurrency prices. After reaching out to support for the first, I am told that Apple Card is a known issue and they are working on it with no estimate as to when direct connect will be functional with Apple Card. Since two of my other banks requires two factor authentication, Direct Connect is file to download 4 transactions a month. The rest are manually entered. After opening a ticket and waiting a week for an actionable response, I was informed that Banktivity only downloads end of day cryptocurrency values, and there is a delay. This makes the Gold Subscription useless. Call me bitter, but I have just paid $99.99 for a year of cloud sync. To me, it is just not worth the price. Lastly, on the topic of cloud sync, if you plan to let your subscription expire, make sure the document on your primary device is current. I was taking care of my mother following hip surgery and when I returned to my desktop after 6 weeks, it was 6 weeks behind. With no way to export from iOS, I was forced to reimport/recreate 6 weeks of transactions, prices and statements or continue to use my iPhone as my primary financial devise. I chose to recreate the wheel.