bartaco

You’re not actually on their waitlist despite what the app says!

Just use a normal booking system. I don’t want 1000 apps for booking restaurants. I just want you to use one that already exists. Please. This is so dumb

Only gave options for take out or delivery so couldn’t use for dine in. Numerous UI issues preventing cancel and backing out of pages meaning you have to close the app and start again. The web app is so much better.

You join the waitlist via the app to be told you need to check in within 30 minutes or lose your spot, just to drive up to find out it’s another addition 30, 45, or 60 minute wait. Don’t waste my time, tell me when to actually show up. The solution was to “wait at the bar” which had so many people at it you physically couldn’t reach it. Terrible app experience, give a more accurate wait time picture.

Doesn’t let me join waitlist which is whole point of app

I guess app does what is suppose to do, but the concept itself of installing an app just to wait in line is ridiculous. I expected that an app will allow me to make a reservation.

This app has no reason to exist. It purports to create a spot “in line” for you to make a reservation, but what it’s really doing is putting you in a virtual line, which runs completely parallel to the actual “line” of reservations at the restaurant, yet never actually arrives at said restaurant (case in point, I secured a “spot in line” about 30 minutes prior to arrival via the app, only to find out there was a 45 minute wait upon arriving at the restaurant). Therefore, it has no purpose to exist, since your “spot” is only valid for an imaginary version of the restaurant, not the one you’re physically standing in right now impotently reading this review.

Doesn’t tell you where you are on the waitlist….

It assumes you’re already at the restaurant.

App is very buggy and simply doesn’t work. We entered in all the payment fields and checked it over several times, but the app didn’t process payment after many attempts. Apps should be simple, but this isn’t and doesn’t work.