Beat the Street

Loving beating the street with my daughters but do find I have to restart the app a lot as it stops tracking my location which leads us to miss gems if we don’t keep an eye on it.

My6 boxes I collected yesterday is not showing on the app, on further investigation any I have collected using the card and not my phone have not been added. Sadly it’s not a accurate game :( We have been collecting boxes every day , only missing one day, but looking at app we have plenty of missing journeys. Shame to introduce a walking game that families must take a mobile phone with them to collect the points. Support where very helpful but said it’s because we hadn’t found them within an hour, but that’s not true as the 6 I found yesterday where when my son was at a club that only lasts an hour. Unfortunately we are less inclined to continue playing , as it needs to be played without my phone to collect points

Everything is sluggish in this app from iPhone 7 to the last way iPhone 15. Card registrations fails often, the user interface is very poorly responsive. Click. Wait few seconds to see whether anything happens. 50% of the time, nothing. Try again. The map often lags in location updates (position), direction (shows the wrong orientation with the compass), and the precision is off by 50 meters. I love the ideas, but the app itself is poor.

When you ride a bicycle, a window constantly pops up that you are driving a car. makes it difficult to navigate on the map. The application is slow and glitchy.

Great idea for app but it’s quite slow and drains the battery

Loved it and the kids who In the school I work with loved it

Last year or the year before it was working but it says they can’t find the account. Every time we log in it says timeout. We tried resetting the password but it says account not found. Can you fix this.

We love the idea behind beat the street, the app is great & the bonus gems are a great idea. This year we’ve found the boxes to be further apart but the gems make up for that which keeps the kids going. Keep up the great work and maybe keep the competition going a bit longer as we had withdrawals last time 🤣

There are many aspects of Beat the Street I like: getting to know your borough, competition, cranking up the miles and feeling fitter. I consider it unfair that people can sign up for any team and then not get any points, bringing down the averages that the leagues are based on. Also to compare walking to cycling/e-biking/scooting doesn’t feel right. And lastly Merton isn’t just “Mucky Merton” it’s also “Muddy Merton” - I’ve never had to clean my shoes or boots so much to reach gems and boxes. However, it is a clever game with boxes well distributed; it just needs some fine tuning.

Good app for encouraging family to be active. However, few issues after the update