BeautyMnl - Health+Beauty Shop

Just wonderin po bkit nawala yung Bloom section ng Beautymnl? I really enjoyed that before kc may mga testimonies and swatches ng mga products🥲 sana po ibalik.

Ordered some product on Dec 28 and cancelled it at the same time since I will be changing my order and needs to add more. January 3rd and no refund provided. Customer Service keeps on saying the same thing but no action. Almost a week for a Refund? Paying is not a problem but when there is a refund it became so hard suddenly? Not so great customer service

Paying via credit card is being treated like a PayPal payment, where it has to be converted to USD then back to PHP. 🙄

Keep returning my order and ended up always cancel!!!!!

There’s no ‘delete account’ option on web, and I can’t delete on app because when I try to type my password, the keyboard doesn’t show up.

Diamond member so I had placed a decent number of orders with them. First unpleasant experience was when they tried to charge my card twice. Took several back and forth before I finally got the assistance I need. Just recently, I purchased Kirkland supplements and specifically choose quantity 1 for each kind (3 total) since they come in big bottles. A full size freebie was a promotion I was able to take advantage of so when the package came with an extra bottle of supplements I was ecstatic since I wasn’t expecting they are giving me an extra Kirkland Vit C. I emailed to thank them since I got in time of my birthday. Turned out it was an error (which they refuse to acknowledge) I was charged for it and the supposed freebie was a 35g Caramel Meringue. What pushed me to uninstall their app is when I was offered by their customer support a 100 non expiring points (same value in pesos) after expressing dismay but failed to address the root cause which is the main reason I even raised the concern. For someone working in the customer service industry myself that is the lamest resolution to win back a customer.

Payment was already credited on my bank account but the order did not pushed through. I emailed them for a refund but then they will just tell me that they will look into this matter in 1-2 business days. A hassle for me because I need the products within 3 days(delivery time in Metro Manila), and it's not sure if I still can get my money back. Unliked their Facebook page and will not order/install their app again.

Is it just me, but almost every product I searched for in this app are out of stock? Is there something wrong with the app or is it really like this?

Great app so far. Easy to use. User friendly.

The beat shop to shop for authentic international skincare products. 🥰🥰🥰