Sonometer – デシベル

It could be more user friendly. I would like to see more account and trip tracking on the website.

Si

Service was excellent until we went for a drink in the sitting room. Wait fifteen minutes to order a drink. Then went up to the bar and ordered. Server stated they would bring the drinks out. It’s been 10 minutes and still waiting for the drinks!

From the ever-so famous Orient Express to the British Pullman, this app has all you need to live it large.

I heard this was a high class resort, and I found everything about it lived up to its reputation. Large well appointed villas, with everything laid out perfectly. Super friendly staff, great food, and a spectacular setting. Water, trees, landscaping, modern facilities and excellent service from everyone. Room service was well done and arrived aexactly at the requested time. No 1/2 hour window. I had a very good massage, but the spa facilities are limited. Other than that, all else is great as is. I hope to return in the future.

I loved the grounds and the staff was wonderful…everyone was respectful and friendly. My only complaint is the room. We were told that our room was one step from a suite. Naturally, we expected something absolutely beautiful. We’ve traveled the world, and NEVER have we paid so much for a room, that wasn’t much different from a”nice” room. Thank goodness the grounds and staff were so good.

I am so pleased at my stay here. Everything was perfect. Many thanks to Valet staff for giving me wonderful things to and see. Also the spa staff is very wonderful to talk to. Many thanks

Belmont has replaced personal service with an app.

The standard king room on the 7th floor club area is a let down given the premium pricing. It barely compares with a standard normal king room at a normal hotel and the added club privileges do not add up to the difference. Bathroom is small and doesn’t compare with my # 2 bath I have at home. Our view of an empty parking garage is less than appealing. Would not book this again. Lesson learned and not a great start to our 1st visit to Charleston.

I spent 3 amazing nights at The Sierra Nevada Parque(San Miguel)! If I could rate it more than 5 stars, I would! The service was flawless, rooms were spacious and well appointed and the entire staff went above and beyond to make our stay perfect! Way to go Belmond Hotels! I will be back!!