Beltone HearPlus

This app frequently is unable to “locate” my hearing aids. The shortfall may last for days and then, unexplainably, works fine. Very annoying.

The new app 4.9 does not work. Gets stuck in setup.

Ever since it updated 2 months sho, I have had Bluetooth connection issues. The connection comes and goes. Sometimes it is only connected to one ear, sometimes none at all. It is very frustrating. I did but have these issues before the update. I wish I could get htt egg lonforvthus problem.

Hi. After I reset it. I just want to smooth with you, but the Beltone HearPlus app went disconnected twice, whenever I’m on and off with the music and the GPS. So I deleted twice and re-app with connection again. Why is that? Thank you for your time. Have a blessings weekend.

I don’t know what’s a bigger piece of crap, the hearing aids or the app. Tried to sync my phone while I was 5 miles away from home and had been synced to my tablet. Hearing aids are four years old with a three year warranty, they started acting up about 3 months out of warranty.

I can’t even use this app. What’s going on???

PLEASE improve the bluetooth connectivity. The lag time needs improvement and the bluetooth connectivity and stability as well.

I have been using this ap for years, & has no issues,, UNTIL lately. It disconnects from my aides,, steadily has to delete and RE-install. Get it together developers. And it has never ever alerted me of a text message. Make THAT happen. And I’ll be HAPPY Developers (11/08/19) I am HAPPY HAPPIEST Ever! I received my 1st text message thru my aides. Keep up the Great work UPDATE: It didn’t happen,,, no text alert.:( Update 11/21/19 I have noticed that “yes”,,, thru HearPlus you CAN get text message notifications thru the my hearing aids,,,, BUT,,, ONLY when the iPhone is not silenced, I work so phone has to be silenced,,, so it would be more beneficial if text messages would work thru my hearing aids then,,,, Go getem developers?, make it happen,, I know that you can!!!! Update—01/06/20-1st—I did finally hear a message alert,,, but it can’t be in silenced mode,,, it can only be turned down low,,, in order to receive the text alert. Now a note to the developers @@@@@ Please get rid of the questionnaires,,,, they disconnect the aids,,,,and we hearing impaired,,, don’t even know that we have been UNPLUGGED. For older impaired people please please rid the questions,,, that force us to answer before being reconnected. DEVELOPERS I appreciate you,,, in handling that questionnaire issue,,, keep up the great work. No issues now with my aides. 02/15/2020 Unaware of the aides being disconnected. What is going on??? Please check on it. 03/01/20 The app is not picking up my location change 4/14/20 Location change is not picking up

When I exit the app, the hearing aid disconnects. So whatever I’m listening to gets cut off. Making this app useless, can’t use the phone, listen to music or watch movies/tv shows.

I have an Apple XR. VERY FREQUENTLY I have to delete the app and re-download it again to get it to connect to my hearing aides. . This still occurs with brand new batteries. When the app works, it is wonderful, but when it doesn’t, it is worthless!!!!