Benevity

The app is set up to use SSO but we aren’t allowed to do that on our personal devices anymore so this app is totally useless unless you have a company issued cell phone. Crazy. And yet they advertise the app on the website knowing we can’t access it on our phones.

This app was easy to use until recently. I cannot sign in. It’s an infuriating loop. You use work credentials and sign in. Then wants to use FaceID to authenticate. click continue and it generates a QR code that you have to get a second device to scan. The message on the first device says to choose a passkey. But the message on the device you used to scan says no passkey found. There is an option to hit settings to choose a different method and guess what? You have to authenticate to do that. Go to the website. SAME thing. Impossible messed up set up.

I am always having an issue with uploading photo of the volunteer events I participate in. This issue happen on Wi-Fi and cellular data, so maybe the size of the photo matters? How can the app be updated to relieve this problem?

When tracking volunteer hours I’m forced to search for the organization each time. I volunteer for the same organization each week — the app should remember and allow me to quickly enter hours. Do any of the developers use this app themselves?

Downloaded to search for some non profits to donate to. The search feature is broken.

I downloaded the app to use with my work account. When I select the SSO option to login, it fills in one of my personal accounts and doesn’t give me an option to change the account.

Easy to use but very unstable and freezes/crashes a lot Hard to keep track of matches and their total - you only see approved bot submitted and I was trying to max out my match so had to tally by hand

Easy and intuitive experience.