Bento for Business

Easy to use and reliable

TL;DR Fraudulent charge investigation is lazy and support won’t transfer you to anyone who will talk about it. I’ve been using Bento for over 3 years and up until recently had nothing but good things to say about it. That is until one of our cards was compromised and I filed a dispute, things went downhill very fast. Because we fund our account and don’t use the credit option, the stolen funds came out of our checking account. I filed the dispute the next day, and waited… I received a response 11 days later stating that the disputed purchases would not be refunded: “For the disputed transaction(s), listed in the table above, we did not find any error based on our investigation. Therefore, no funds will be credited to your account as a result of your claim and this matter is considered closed. SUMMARY OF FINDINGS. We have determined that The disputed transaction(s) was/were authenticated with CHIP, indicating your card was physically used to perform these disputed transactions (Authenticated via CHIP)” Now the interesting part is the purchases were made in Texas (all at Targets around Austin) and I’m in Georgia. The card never left the possession of my employee (he clocked in that day, we saw him work and he made local purchases. CC fraud using stolen numbers have been around a long time, but replicated CHIP cards is a new one. We immediately reissued the card and I placed it on my desk, yet there were 6 additional charges made at Targets around Austin (all declined of course) using the same card details, and presumably “authenticated via CHIP”. I called and complained and was told basically, too bad so sad. The offshore support personnel will not transfer you to anyone who will speak with you about the dispute, you get stiff armed at every turn. After 5 calls, I finally got them to reopen the case and was told it could take 90 days… $2400 gone and they don’t care. The app is great, but given the level of credit card fraud we’re seeing, this service isn’t worth it. Don’t bother with Bento, there are better options.

The worst card company

Great time saving app if you already use Bento cards. I no longer have to call someone to check my limits and because of the receipt feature, I can throw away my paper receipts!! Awesome time saver.

As a small business owner this is an excellent card to control expenses of all your employees. The app has many features such as checking on expenses, card limits, daily uses and transactions. I like being able to track each individual employees card and usage. The app allows for me to have optimal financial control over all my expenses.

My employees use Bento cards as company cards for expenses. Great way for us to keep track of spending. Very user friendly!

A great card, you can control what to spend or how much to spend. No more over the budget. Thanks bento for business...!!!

I'm a business owner and this app is really helpful! My employees know how much they can spend and also upload receipts so I don't have to deal with paper receipts. 5 stars and highly recommended!!

Great app paired with Bento cards. Employees no longer need to ask me how much they have left to spend. Saves both our time. Thanks Bento!

One of my biggest gripes with Bento's otherwise amazing product and service was that as an employee of a small business, I wasn't always aware of the controls set on my card and my available balance. This app gives me that knowledge along with the ability to upload receipts and add tags. It's simple design and ease of use is perfect for me to be able to check it quickly and gain all the information I need. Highly recommend this app and product to any small business owner!