Beyond Oximeter

Poor customer service. App doesn’t allow you to register (keeps coming up as lost internet connection) despite the Guest Login feature work (so bluetooth is not the issue). Returning the product as instructed by customer service.

this application works perfectly in guest mode, but refuses to record any of the data. It requires you to create an account, but it’s not able to create an account. It claims that there’s no network with everything else on the phone is able to access the network and works fine. Absolute cripple wear, self-inflicted injury. They could make this work easily in standalone mode and yet they inflict this necessity to create an account on the users and then they don’t even let you create an account.

This app is constantly freezing. I have cleared cache, uninstalled, reinstalled, rebooted the phone, etc. and have never even been able to log in. It doesn’t produce an error message; just locks up and goes nowhere. Although the app is free, the associated Oximeter costs more in order to be compatible with this app that is quite literally useless!

This app is terrible and doesn’t even allow you to paste your email address into the fields at account creation and it not compatible with password managers like Bitwarden, which help everyone to keep their accounts more secure with strong unique passwords. It is also an invasion of your privacy. I purchased a Innova Oximeter in order to test my SpO2 and wirelessly sync it to my Apple Health. Upon arrival, I was forced to sign up for a privacy-invading account with the Beyond Oximeter app just to get my results into my phone wirelessly. I am disgusted that these manufacturers are making money with this tactic which exposes customer PII, including health data, to hackers and bad actors. We all know the IT security practices of these corporations are never sufficient and they will be hacked eventually. Innova knows this too, but they don’t care.

No matter what password, characters or number variations I select it will not accept in order to set up account.

You have to be able to access to app, and see what it does before you judge it. We can’t even get that far I to the app because it won’t let you create an account. Ridiculous. Got the app because I bought a pulse oximeter. This is the app that “worked” (pun intended) with the tech hardware.

I hope the oximeter works better than the app

When you tap on user name it asks for a password

Every time I use this regardless of the amount of time I use it for one minute two minutes four minutes eight minutes the minimum will be like 96 and the maximum will be 99 and the average will show as 90 that doesn't make any sense

It would be nice to be able to add a notes for a reading