Big Purple Dot - CRM

I use this app all the time, and the fact you can text directly with leads on your mobile and use a tracking number so it’s not your direct line is great! If I could change anything I wish you could use your text and email templates saved in your account on the mobile app, that would be amazingly helpful. If you use the status tags and have an automated email or text template set up behind that tag, it will work on the mobile app, but you can’t access the list of your templates for texting or email if you just want to send something specific without changing tags. Great MLO CRM for sure!

Hope you like being stuck in status tag page. Tried reuploading 4 times same thing every time 05/03/21

Are use this app a couple years ago and needed much improvement. The developers came through and I’m telling you this thing has doubled my ability to produce. I want to mid size branch and have about 10 people on this and everybody loves it. It has given me control of the loan officer‘s and given the loan officers control of their schedules and production. Try it. You will write a review just like this. I promise.

BPD is an infant with a long road to go in regards to graphic user interface, functionality and stability. I have submitted dozens of bug reports, and feature requests. All in all, customer support is more reliable than the service offering itself. Either they’ll improve quickly or die even more quickly. TBD

CRM overall is pretty good, pretty customizable and affordable. Seems like they're still working kinks out in the system. The app isn't very good but I guess it gets you by. I prefer to use the web browser version. Customer support is pretty good.

Can't work without this app. So much more efficient now! It doubled my business!!!

Although the system has great features they are not utilized well. The mobile app doesn't have viewable features needed to update contacts as need while out of the office. Overall this could be 50/50 on the rating

It doesn't pull new data very well sometimes. Also, I can rarely get status tags to save/update. On iPhone 7 plus fully up to date.

I LOVE IT,I LOVE IT,I LOVE IT!!😍

This app is a total pain it takes forever to load every time I want to save a note takes five minutes to save it is a complete waste of my time