Bigtoe: Yoga, massage & more

My masseuse could barely speak award of English and did a really poor massage on me. Gonna try it one more time here a Bigtoe. However, I’d be careful because people that are not booked and that you don’t know last minute.

I scheduled an appointment through Bigtoe w/a provider for a massage. The evening of the massage, 15 minutes before the appointment I checked my phone and received no calls no notifications from them. 10 minutes before the appointment I got concerned so I reached out to the company, Bigtoe, through their support line to let them know that the provider was not there. About 30 minutes after the scheduled appointment, Bigtoe shares that the provider was there and was trying to call me and didn’t get a response and that the place was dark. Not true!! There’s ample lighting. The provider did not leave a voicemail, did not text, did not email or even tried to ring the bell. My phone did not ring. Somehow, the provider provided BigToe w/a screenshot of the calls she made, calls that did not come through to my phone. My phone is fully operable in addition to I’m connected to WiFi! So either the company is a fraud and they’re scamming or they allow and support their providers scamming!

Set up a massage for my mother- in- law who lives in assisted living. It was easy and Gregory was on time, professional and gave a 92 year old the massage she craved but thought she would never have again. Thank you.

They charge you for sessions and then they never show up and refuse to give you a refund If I could give 0 I would. These scammers need to be reported!!

This app is definitely legit. I read some reviews that said they were not legit, which is NOT true! The massage therapist was on time and quite professional! He was warm, caring, and clean! I would definitely use this service again! Great customer service! I also had an amazing massage in the privacy of my own home. Will definitely use this app again when I’m in need of a massage!

I opened and last Tuesday and use the service for the first time everything went perfect, but the problem started wen they charge an extra $239 when didn’t have any service or anything, they said that was a technical glitch, but glitch cause that my bank account overdraft

Love that app. So easy to use.

Buyer beware if you are expecting a list of providers in your area.

Seriously disappointed… giving them 1 star because i cant give zero. Booked a massage for our anniversary and the girl canceled with less than 12 hours notice..

This company is very unethical. This is a scam app buyer beware. The 5 star reviews are all fake. They scam providers out of payment. They scam clients about rates. DO NOT FALL FOR IT! I’d give a zero star review if I could