Bikeep

I had high hopes for this. Biking and transit are integral parts of my daily commute. This application and the lockers are patently unreliable. Multiple times, the app just blinks and doesn’t scan the QR code. The locker has failed to unlock. After scanning the QR code I get an error that “heartbeat not found” etc. this is super frustrating as I was relying on it for transportation to work highly. Do not recommend this application until they fix the system.

This app is useful for finding parking. It also allows you to leave home without a bike lock, great. But when will there be an Apple Watch app (or Apple Wallet card that can be added to the Watch and used with NFC)? I sometimes leave home with just the Watch, no iPhone, especially when biking or exercising. Please let us use the Apple Watch for locking too! Also, would be great if you didn’t ask for phone or email — shouldn’t need to collect that data for parking your bike.

X

Pretty sure they stopped supporting this app - these locks are now just junk sitting on the sidewalk.

I had a terrible experience with this company. My bike was locked in their storage unit for 4 days. No one answered when I tried calling support numbers, emailing their email and no response on their Chatbox. It was 3 days before I got an answer which came from a third party contractor - not the Bikeep team and then it took someone 2+ hours to get my bike out of the storage unit on the 4th day because the locking mechanism was broken. I wasted hours on this because of a lack of communication. I will never use this company again and strongly recommend you avoid using them.

Easy to use application that quickly allows you to locate open rack or locker options.