Bite by Sodexo - Universities

Can’t even use the app because this giant ad for everyday that I can’t get rid of.

I have no meal plan and need to activate either bite pay or a credit card. The app fails to do both. As a comp sci student, I can't believe how bad this app is. Please do us a favor: fix the bugs related to payments asap. How are we supposed to order if we can't add any payment methods? What's even the purpose of a food-order app if you don't even let users pay? Have never seen a more frustrating app.

Sodexo you are mutually hated by our entire campus. I can’t even add my school meal plan to your app due to “decline invalid request” and before you even dare to ask. Yes my credentials are valid and correct. I could go on to so much about how terrible and how many lives you’ve inconvenienced. Can’t wait till we get rid of you guys

UX is clunky and needs work, plus constant errors of server not responding when trying to load the ordering screen.

I cannot change my payment method at checkout anymore. When I try to click on another payment method I have saved, the app does not respond. I can’t switch the payment to my meal plan anymore since updating. The update broke and ruined the app which previously worked decently.

Fix your app, I can’t use my meal credits

I’m not sure why Sodexo offers an app that doesn’t work. My payment is not accepted even though there is money in my account. I’ve worked with the local staff and they don’t understand why it doesn’t work.

it’s bad enough when the food at your school is awful due to Sodexo but when the app does not work an any regard it almost makes you wonder how this company is legit

Minimal effort given to fix the issues that customers have been having for years, often takes 20 minutes to order what you want due to crashes at my university. I’m surprised universities have not developed their own better versions of this lazily coded app. Good for a prototype of an app, but this is inappropriate for actual widespread use.

Payment error and server not responding.