Cheap But Weak
I work in an SME with about 15 people and we looked for an affordable CRM. We’ve tried Infusionsoft. The Bitrix24 support staff really do not care about you, marginally rude if I may say. The platform is powerful and cheap for what it does. But lacks basic features. For instance, it’s impossible to search for a contact whom you have not contacted for X period. The CRM is also slightly sluggish to use and a dated interface. I can’t recommend this product. But I reckon it might still be suitable for some businesses.