Bitstamp: Buy and Sell Crypto

By far one of the best and trusted crypto exchange I have dealt with so far. This app is plain and simple and love the charting. It will be nice to have to have a Convert option.

I have issues with both this application and the website. I have been locked out of my account for days. I’ve tried emailing and calling and yet still having the same issues. I just want to liquidate this account and move to a platform where I’m not constantly changing my MFA and can actually access my funds without jumping through a million hoops.

App wants to force a authentication that won’t allow you to set it up. After providing my id and all personal info im stuck on this step. Why do you have to make this so difficult?

I have been a long time customer and Bitstamp is by far the best trading platform on the market. Period.

I deposited $500 USD and they had absolutely no problem whatsoever taking my money. But god forbid I try to withdraw my crypto. Support is non existent. Withdraws blocked is a common issue. Stay away from these thieves.

Horrible customer service. Froze my account and continually gave me no reason why I could not pull my money out citing, “ongoing internal procedures”. I provided all documentation and asked everyday if anything else was needed, but was just given no specific reason. Even if they gave me some sort of reason or specific type of internal process they were running, I would have been understanding. I think they were just holding my money for 30 days because on the 30th day exactly, my money was released. Month is a long time in my opinion. Closed my account and moved my money over to eToro. BitStamp interface is cleaner, but moved for customer service and execution is same.

Waste of time doesn't send verification email

Please guys stay away from this trash, they won’t let you withdraw your fiat or crypto. They’ll tell you to create an appointment with them and you’ll wait to schedule an appointment that you’ll never get.

Do not use them. Worst customer services. They contradicted themselves and tell you lies and they conducted a transaction without a transaction hash and didn’t return your hard earned money back to account until 8 days later but they won’t let you withdraw your funds back to your own bank account. Don’t use them. You can trust them with your money when they disable your withdrawal functions and won’t let to transfer funds back to your own banking account.

Good app, has all the features I need. Especially for high volume transactions. Profits go straight to my bank.