BizMagnets

BizMagnets | ChatOps for Mid-Market Businesses
Most mid-sized Indian businesses don’t run ops inside CRMs or helpdesk tools.
They run ops inside WhatsApp groups, Excel trackers, and shared memory — and then try to update ERPs later, manually. But backend systems don’t talk to each other. Processes break. Teams get blamed. And leaders stay in the dark.
BizMagnets fixes this.
We’re India’s first ChatOps Engine — built for the 100- to 2,000-person companies where field teams, ops staff, and admins live in chat.
We turn every unstructured conversation into a structured workflow.
We digitize support, service, and daily operations — without changing how your team works.
We give your leadership team clarity, speed, and peace of mind.
No training. No new tool fatigue. Just fast adoption and real results.
What you get:
WhatsApp-native ticketing + automation
Auto-assign, SLAs, escalations
Connect your ERP, CRM, Google Sheets & more
Dashboards that show what’s really happening
You can roll out new processes in minutes. Capture real data at the source. Know exactly what’s working — and what’s broken — in real time.
Go live in 3 days. Your team already knows how to use it.