Blue Cross of Idaho

ABSOLUTELY WORTHLESS!!! Tells you your session has timed out at sign in.

Doesn’t even pull info for me anymore after I log in. Basically useless.

All family member claims not showing in one place. Claims miss match between website and app. Called help center number of times and always saying app has known issue and fixing.

Everything in one place! I love the app

Worked in 2023 but now apparently the app does not show claims information. Makes the app almost worthless. Called bc a couple of times and still nothing. I’m told to get the information from a pc and its a real pain when the whole family has to use the same computer to look it up

The app functions well enough but it doesn’t allow you to do much. You can’t pay your premium through the app, and it’s difficult or impossible to change your personal info. (e.g. change your phone number). You can look up some claim info. but that’s about it.

Will not open still. That’s been going on for months. The only way to look at claims, etc., is to go to their main site online. It can’t be that difficult to figure this out!

After three months, the app continues to say that my group doesn’t have access to the app. I signed up for Medicare Part B through BC of ID. No use whatsoever.

I’ve never had a worse experience. It works MAYBE 1 out of 50 attempts. It’s useless. Dump it. Spend the money to hire professionals.

This app is just as terrible as their website. Why have an app if I can’t find the basic needs on the app (i.e., a preferred Dr or pharmacy)?