Bluefang Dog Trainer & Fitness

Because the app’s home screen is inaccessible due to 1) freezing and 2) button location and size. Unusable app. Ridiculous, why would I even update firmware

The app doesn’t work. Crashes upon login or registration every time. Yet the company is still selling these blue franc collars that are basically useless when the app doesn’t work. Why require a login to make your collar work if you’re not going to maintain the app?

Given the high price of the devices that require this app for configuration & control, you would think that they would put a little thought into the design and functionality of the app. I can’t begin to tell you the number of times that I have attempted to make a simple adjustment to the settings for one of my dogs, only to find that a duplicate configuration file has been created. Trying to determine which is the revised version (without creating, yet another duplicate) so that I can delete the old one, can be a serious pain. More annoying is the fact that years after the introduction of the iPhone notch, with the system shifting significant items to the upper left and right corners of the screen, this app has not been revised to move the squared-hamburger menu selection button down, below this space. I regularly use the app to check the battery level of the bluefang collars on my three dogs. It is extremely difficult to open the menu and switch between dogs, without accidentally selecting the back/previous-app system option that occupies about half of the same space as the menu button. Frankly, I’m amazed that Apple hasn’t pulled this app from the store for violating user interface design standards / requirements.

I bought the pet containment system and so far so good there. This app however needs some work. It’s been over a year since it’s last update. The toast menu option and ellipsis selection (3 dots) are too high on the screen. An update should easily fix this. I will revise my review if/when this happens.

So hard to use. Haven’t figured it out. It’s very frustrating. Think will return collar if still can as doesn’t allow me to do what I thought it would.

App is so hard to use. So hard to have the buttons work when you hit them. So hard to set up. So hard to share information ( in fact haven figured that out yet) It truly is a painful experience, using this app.

I have purchased the HC-7000 DELUXE ELECTRONIC DOG FENCE + 2 pieces of the DTS-1 DRIVEWAY CROSSING STRIP + 4 pieces (since I got 4 dogs) of the BF-30 5 BLUEFANG 5-IN-1 SUPER COLLAR for a whopping $830.93 delivered yesterday, set it up today, tried it AND WAS VERY DISAPPOINTED. Read previous reviews and I was having the same issues with the app. I think main problem here is the APP!!!! HITECPET NEEDS to PROPERLY UPDATE THE APP!!!

This app is the worst. My husband and I have the app on our phones. The app installed fine and synced to the collar for his phone, then when it was time for mine wouldn’t work. It took almost a week of us trying before it suddenly started to work. Since then it is nothing but problems. The app will suddenly close. Not sync to the collar. Lose connection if my dog is more than a couple of feet away. Sometimes it won’t work even if he is next to me… we use it for training and a fence. The collar works great. The app is crap. Wish I would have got a different collar system.

I use the collars on my 2 dogs and we also got the automatic door. The door works fine but everything is connected to their app which is horrendous. The company needs to spend time updating the app to justify their high costs. The collar batteries die quickly and the app updates almost every time I turn it on which takes about 15 minutes during which time you cannot access the app at all. The app also doubles my dogs profiles, naming them “Bluefang” each time. When I delete the new profile, it deletes the original one too. I’ve been struggling with this nonsense for 6 months and it has not been resolved yet. The collar does not really auto correct barking so don’t expect it to. I will never buy their products again. They are not worth the cost.

I can’t use the collars because the app doesn’t work. I have two dogs and have spent a lot of money on these collars. Horrible app and new collars.