Bluon HVAC

Bluon started out and raved about how it was a free service by techs for techs. Flash forward to a year or two ago and its full of ads (Annoying but also understandable). Flash forward to now and its no longer free to use more than 3 times a month. If your like most techs and rarely need it for diagrams just use google and delete the app

Wow I used to use this app to look stuff up. Now some useless video pops up with volume and I can’t get away from it. Deleting the app. Save the headache look into other options like the Copeland app

They are making changes and it seems to be in the wrong direction in my opinion.

It really is a shame. I was such a huge fan of Bluon ever since it came out I can’t tell you how many countless times it has helped me diagnose issues order parts and just overall make my workload that much easier. As much as I was upset when they took away calling tech-support and having to earn points I understood it because they gotta make money too and being that I was using the app already to sorce parts from my local distributors I had no worries with this. But this latest membership thing they want us to get and limiting the searches we can do, I just can’t do it anymore. It’s unfortunate, I thought the HVAC field finally at something for the technicians for us.

I’ve used the app for years and have been very happy. Today I went and opened it up and got told you now have to pay to look up more than 3 manuals a month. That will be the last time I use it.

Asked for money got deleted

Bluon has been amazing for techs. But now it’s not about the boots on the ground. I work for a worldwide company but I’m only an mobile hvac tech. I wouldn’t even know who to reach out to and that information isn’t just readily available for what Bluon is trying to promote here. So it’s back to the old way of calling my suppliers with a model and serial #. It was good while it lasted

This app was fantastic then they started charging. You guys should be ashamed of yourselves

Seriously loved this resource when it first came out, was great for finding manuals (couldn’t use parts order as no one in my area was a part of the network) but your limiting us to 3 models per month is seriously infuriating!

I usually don’t ever leave a review for anything whether it’s good or bad. I personally am a residential service technician and use Bluon for the ease of access to all models’ manuals. I went the distance, (not that it was a long process) to become a “Bluon Pro” & “Bluon Ranger” because I really liked the app and wanted to show my support to the newly released app (at the time). It’s really helpful during the day when the diagnostic sticker is gone and/or faded away and when I need to see how the equipment is supposed to be properly installed. As far as the other perks go, such as ordering parts right on the app, are great but are simply just add-ons to the main purpose of the app. But now, Bluon wants us to pay to view manuals (3 per month are free, any more manuals after need payment) because they need the funds to “further support us in the field”? Looks like I’m going back to Googling PDF files online.