BonzoGo

Terrible UI, never loads. Useless

Online version is great. App notifications are inconsistent. The app will randomly fail and close as well.

I’ve been working with Bonzo for months now. They cannot seem to figure out the issue with making phone calls. I also do not receive notifications to my phone. Only when I go into the app which defeats the whole purpose of having notifications on. It used to notify me when I was receiving a call via Bonzo, those notifications stopped. I am currently looking for a new CRM as I cannot continue to have these issues.

WORST APP EVER. HOW ARE WE IN 2024 AND THEY CANNOT GET THERE APP WORKING CORRECTLY. ITS BEEN OVER A YEAR. FOLLOW UP BOSS IS MUCH BETTER. YOU CANT EVEN DO A GROUP TEXT ITS EMBARRASSING

Apparently, the issues have not been addressed because I am experiencing the same thing that people wrote about a year ago.

Zero customer service and tech support

As everyone is saying, the web based Bonzo is GREAT. Now the Bonzo app on the other hand.. I understand the vision that Jason has for this company, they just need to pour some more effort into the app and make as user friendly as possible. For me constantly being on the road, it’s a bummer that I have to get out my laptop every single time I have to work a lead. Get it together guys!

The app cannot do all that the crm does however it’s worth the investment and patience. This by far is the greatest crm in the industry.

It wont let me dial out. I tried having customer service help me but they couldn’t figure it out either

I can’t figure out how to make the notifications come through to my phone. Only when I open the app and no where in app to change it My phone settings are already showing notifications are allowed for the app but still nothing