Boyd Rewards

Love the new design, super user friendly compared to other apps on the strip.

I cannot log into this app no matter what I try. Will not let me enter my birthday if a say I forgot my password. Completely useless and frustrating.

Doesn’t work

You guys still have a useless app that doesn’t allow people to log on. Same with attempts online. Every single time I have to reset my password and it’s still iffy about letting me in. 2 other coast casinos have excellent, easy to login and navigate apps. Uninstalling mine not even going to take the time to notify for help.

Can’t log in. Can’t change password. Can’t create a new account. All the app seems to be good for is showing error messages. I used to count on old app to inform me of my perks. Now I have no clue what I have and not driving 200 miles to swipe card to find out. All my other casino apps work great and keep me notified of perks, so I’ll be visiting them instead.

Pure junk!

You would think that a company that has casinos across the US would do a better job with their app. The app constantly just loads with no results. It’s a joke. Go through the websites for the casinos if you’re trying to do something.

Ever since they updated this app it doesn’t work. Can’t book rooms bc it just buffers forever. It’s so confusing when you go through your offers bc everything looks the same. It’s horrible and doesn’t look like anyone is working on it or worried about it.

Now you can’t even see your offers for today . Can’t even see if you have dining offers for today. This is not getting better - why do you keep fixing things that work and making them worse ?

I’ve attempted to book a room for over two weeks. Just spins and spins with the 5 seconds note. This app always has been troublesome. Had it for years and it’s always got one problem or another. If it’s not a sign in issue then it’s now creating a booking issue. Calling to book a room defeats the purpose of having the ease of the app. I can’t tell you how many times over the years it had to be deleted and reinstalled…..and that will create a sign in issue.