BrainHQ

I sent this as a gift to someone who isn’t that computer literate. The gift redemption is quite broken / disjointed. So beware if you send this as a gift in such circumstances

Forgot password (yeah, I appreciate the irony) so now I’m completely locked out.

I was going on a pretty good start until I forgot where the other one was and then I just started being emotional. I gone to my mom and then when I got another bubble wrong I just got on the floor and I didn’t know another one was gonna start one star.

The exercises don’t score accurately or correctly by any standard of normalcy. This would be a 5-star app if it weren’t for the bugs that prevent the exercises from being played from time to time, or from the crazy scoring. I often earn the minimum 5 stars on my first exercise and then no or very few more in spite of my correct answers. If they could fix this, it would be great.

I've been doing Brain HQ since 2018. I like it more every day I practice -play ! It has many different games. Highly recommenbded app

First downloaded. First free session worked like expected. Enjoyed it. Paid the annual subscription Try restore subscription in app. Kept saying invalid. Signed out app. Would not let me sign back it. Deleting and reinstalling the app. No change. Used chat help online. Said it could not help. Two PW resets later logged in finally. It picked up from selecting memory session online, but is spun through the session from start to finish, I think, fast and stopped at early exit. Tried to do the test 3 or 4 times. Not change. Tried to submit a support request through app but it kept saying request could not be sent. Went to check subscription, which online shows active, in app shows invalid. So disappointing after the claimed superiority of this over Luminosity, which I used without glitch for years, and over Cognifit. I do hole the developers can resolve this immediately or refund a not insignificant amount.

Came out interesting enough to play, if you can ever get them to work right. I am using an iPad because as an older person with not the best vision, it’s much too small to see it on my phone. And I don’t use a laptop. I have installed and reinstall the app numerous times and rebooted. Nothing helps. The games are constantly freezing in the middle. The sound goes off and on. And even once it starts to work, instructions very unclear and assume that you have a high-level of gameplay skill in general. it’s like the system was designed for 30-year-olds instead of baby boomers who needed it even more. Finally, my wife uses it on a laptop, and the system is completely different. You can track your progress in a different way. The app and the website need to be more consistent. Nice try. But I won’t be renewing.

I’ve been using for a month or more. I don’t know how to see my progress. I can’t find the screens that are shown in the App Store. Also, their English isn’t the best. For example, you need 10 stars to pass a level. After you get some stars but not all needed, it tells you, “ 1 total stars to pass the level.” It means “1 more.” I then get 5 stars and the response is “… You earned 14 stars. 5 more than you needed…” I’m not an English professor but I am an accountant. It should read “4 more.” Not worth the money I paid.

Until yesterday, I would’ve given this game five stars. However, today I reached an essential game component/level that is broken. At the “Mixed Signals” level, when is the on-screen control that is required to be tapped under certain conditions is not actually visible on the screen, and the area where it should exist cannot be consistently tapped. (Taps made there are not sensed reliably.) Till this is fixed, I cannot play the game with any confidence.

Yeah I didn’t even get to try it and it’s saying my trail one use for the day is used.